Content Disclaimer

Our Dual Role: Information and Clinical Services

The Pocdoc platform serves two main purposes:

Health Information Resource — We publish articles, images, graphics, and other materials aimed at general wellness and education.

Clinical Services — We connect patients with independent, Australian-registered telehealth professionals who deliver personalised medical care.

This disclaimer applies only to the general information provided by the Pocdoc content team. Any medical services you receive from a practitioner via the Pocdoc platform are part of a direct doctor–patient relationship and are separate from the information covered here.

For General Information Only

All content provided by Pocdoc — including text, graphics, images, videos, and other materials across our website, apps, and newsletters (“Content”) — is intended for general informational and educational use.

Although the content is developed in collaboration with qualified professionals, it is not a substitute for medical advice, diagnosis, or treatment from a licensed healthcare provider. It is general by nature and not tailored to your personal medical circumstances.

In Case of Emergency

Never rely on this website or its content in a medical emergency. If you are experiencing an emergency, call 000 or go to the nearest hospital emergency department immediately.

Always Consult a Healthcare Professional

Do not delay or avoid seeking medical advice because of something you have read in our content.

You should always speak with your doctor or another qualified healthcare provider about any questions or concerns you may have about a medical condition. Before beginning any new treatment, diet, fitness plan, or wellness program, consult your healthcare professional to ensure it’s appropriate and safe for your situation.

No Endorsements or Guarantees

Pocdoc does not guarantee the accuracy, effectiveness, or safety of any treatment, product, or service mentioned in the content. Health information can change over time, and our content may not include all relevant risks, side effects, or contraindications.Pocdoc does not endorse or recommend any specific clinicians, treatments, procedures, products, or opinions referenced in the content. Any use of information found in our content is entirely at your own discretion and risk.

Part of Our Terms of Use

This Content Disclaimer forms part of Pocdoc’s broader Terms of Use and should be read in conjunction with them.