Pocdoc connects you with real Aussie doctors who can handle the small stuff fast like medical certificates, scripts, or referrals, all from your phone, without the waiting room.
Pocdoc connects you with qualified Australian doctors who review your request and provide fast, secure care — all from your phone.
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Select the service you need, such as a medical certificate, prescription renewal, referral, blood test, or mental health consult. Then complete a short online form. No waiting rooms, no phone calls.
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An AHPRA-registered Australian doctor will assess your request and follow up by text if anything needs clarification. If it’s suitable, they’ll approve it directly.
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Once approved, your healthcare outcome, whether it’s a certificate, script, referral or medical advice, will be sent straight to your phone, ready to use.
At Pocdoc, we make healthcare simple for everyday Australians. We help you get medical certificates, renew prescriptions, and speak with independent doctors online.
We’re here to take the wait and worry out of routine care, so you can access trusted support quickly and securely — all from your device.
Pocdoc was built for life’s less-than-emergencies — the sick notes, script renewals, and quick check-ins that shouldn’t take weeks. No waiting rooms. No phone tag. Just real Aussie doctors, on your schedule and in your pocket.
Pocdoc is a digital health platform connecting Australians with AHPRA-registered doctors online. We offer fast, secure access to services like medical certificates, prescriptions, specialist referrals, and pathology test requests — all without visiting a clinic.
Yes. Pocdoc is 100% Australian and only works with AHPRA-registered general practitioners. All care and services follow strict Australian medical guidelines and are legally compliant.
Absolutely. Pocdoc is available nationwide, including metro, regional and remote areas. If you have a smartphone or internet connection, you can use our services.
Pocdoc doctors can help with a wide range of everyday health needs, including colds and flu, UTIs, skin issues, allergies, sexual health, mental health, weight management, general advice and more.
We do not handle medical emergencies, serious mental health crises, or complex conditions requiring physical examination. We also cannot prescribe controlled or restricted medications. If you are in an emergency, call 000 or visit the nearest hospital.
Yes. Complete a short health form and a doctor will review your request. If appropriate, they’ll issue a legally valid certificate for work, study or other needs.
Certificates are typically issued within minutes of your request being approved during operating hours. You’ll receive it via SMS and email, ready to download and share.
Yes. Our doctors can issue new or repeat prescriptions for common medications. Approved prescriptions are sent as an eScript to your phone or email, and can be filled at any Australian pharmacy.
Yes. If suitable, the doctor can issue a referral to a medical specialist, pathology lab, or imaging provider. All referrals are sent to your phone.
No. Pocdoc connects you with the next available AHPRA-registered doctor. All our doctors are Australian, experienced in telehealth, and vetted for quality care.
Yes. You can submit a request for a dependant, such as a child or family member. The doctor may request extra details before approving.
Start by selecting the service you need and filling out a short online form. A qualified doctor will review your responses, and if more information is needed, they’ll follow up by text. If approved, your outcome — like a certificate, script or referral — is sent straight to your phone.
Not always. Most consultations are completed without a live call. If the doctor needs clarification, they’ll reach out via secure messaging, and may schedule a call if necessary.
During operational hours, most requests are reviewed within minutes. After-hours requests are prioritised the following morning.
If your request isn’t suitable for telehealth, the doctor will inform you and recommend next steps.
You’ll be notified with the reason, and you won’t be charged. We’ll advise if your issue needs in-person care or a different type of support.
Your approved documents (e.g. certificates, prescriptions or referrals) are sent by SMS and email. You can download and use them immediately.
Pocdoc offers transparent, fixed pricing, displayed clearly before you submit a request. There are no hidden fees.
No. Pocdoc operates as a private service and is not Medicare-rebated. Our fees reflect fast access and convenience, and are designed to stay affordable.
Yes. Pocdoc uses bank-grade encryption and follows all Australian privacy laws. Your health information is confidential and never shared without your consent.
No. Pocdoc works entirely via your browser. There’s nothing to install — just visit our website on any smartphone, tablet, or computer
You can submit a request any time, 24/7. Doctors review and respond during extended operating hours, seven days a week. After-hours requests are prioritised next morning.
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